"I've never seen anything like it!"
— CMO, safety net hospital
Reduce the risk of adverse events
LiteraSeed converts patient communication into structured clinical insight delivered to your EHR before every visit, in any language, at any literacy level.
Patient communicates freely
In their own language, on any device. No jargon, no barriers, no app download.
Structured insights
Responses become structured clinical data: chief complaint, associated symptoms, severity, risk flags, med history.
Clinician is informed
A pre-visit summary appears in the EHR before the appointment begins.
$1,659
avg. additional revenue per maternal patient
Safety Net hospital financial case study
44%
of encounters surface additional symptoms vs. verbal intake alone
Valleywise Health clinical study
3.4%
lift in revenue to operating budget across the population
Safety Net hospital financial case study
The Problem
Miscommunication is the silent crisis in healthcare.
Every day, patients walk out of appointments without their concerns fully heard. Not because clinicians don't carebut because the system wasn't built for real communication.
of preventable medical errors involve communication failures
Joint Commission, 2023
US residents speak a language other than English at home
U.S. Census Bureau, 2022
average time a physician spends listening before interrupting a patient
Rhoades et al., 2001 / Medscape
The result: missed diagnoses, repeat visits, and care inequity that disproportionately affects patients who are already most vulnerable.
Root Causes
Three barriers stand between patient and care.
Language
Over 25 million US residents have limited English proficiency. Standard intake forms leave them without a voice and without proper care.
Health Literacy
Nearly half of US adults read below a 6th-grade level. Medical language creates invisible barriers that directly affect diagnosis quality.
Time
Physicians average 18 minutes per visit. Without pre-visit context, critical concerns get lost in rushed intake or never surface at all.
These aren't edge cases. They're everyday reality for millions of patients in every health system across the country.
Kim Anderson, CNM
OB/GYN Women's Clinic · 02/26/2022
Chief Complaint
"I'm having contractions and some vaginal bleeding."
Required Questions to Answer
Diagnosis: None
Labor State: Not in labor
Was problem list updated and reviewed? Yes
History of Present Illness
[Patient] G4P2011 at 41w0d gestation by 10w US who presented for induction of labor 2/2 late term.
Patient reports the following associated symptoms:
Patient reports no bleeding, no contractions, no cramping and no leaking.
Patient denies having uterine contractions and denies fever.
Patient reports fetal movements normal.
Antenatal Care / Issues
Failed 1hr GCT
Hx VAVD with permanent Erb's palsy and infant death @ 4mo of age
In Practice
Unreliable chart notes exacerbate errors and miscommunication
Providers hurriedly sift through error-prone patient charts, often with irrelevant data to the patient's presenting concerns.
Electronic health records (EHRs) contain contradictory and disparate patient data filled with specialty-specific acronyms and jargon.
Misclassification of patient's health risks lead to poor outcomes and missed revenue.
The Solution
A bridge between patient experience and clinical insight.
LiteraSeed meets patients where they are using guided, picture-based prompts in their preferred language. It transforms their responses into structured clinical summaries delivered directly into the clinician's workflow before the appointment begins.
Patient
Any language, any literacy
Clinician
Arrives informed, in context
Patient
Any language, any literacy
Clinician
Arrives informed, in context
Serve Every Patient
Expands access for patients underserved by traditional healthcare systems.
Reduce Adverse Events
Surfaces risks that verbal intake misses before harm occurs.
Capture Revenue
Up to $1,659 avg. additional revenue per patient with proper risk coding.
Zero Workflow Disruption
Delivers into Epic and Cerner. No training. No new logins.
View Clinical Workflow
From patient concern to clinical clarity before the visit begins
Patient Shares Symptoms
Before their visit, patients complete a guided, picture-based intake on any device. No app download. No medical jargon. Multilingual support, including underserved languages.
LiteraSeed Structures Data
Responses are organized into a structured pre-visit summary. Urgent flags are surfaced. Translations are verified. Clinical context is built automatically.
Clinician Arrives Informed
The structured summary appears in the EHR workflow before the appointment. The clinician enters the room already understanding the patient's story.
Step 3 in practice
What the provider sees before walking in.
Structured pre-visit insight appears directly in Epic or Cerner. Review it where you already work, without copy-paste or manual entry.
Clinical Impact
Real outcomes from real clinical settings.
Early pilots demonstrate measurable improvements in care efficiency, patient satisfaction, and communication quality
across diverse patient populations.
of patients had additional clinical symptoms surfaced vs. verbal intake alone (3.3 more per encounter on average)
of additional symptoms could lead to earlier diagnosis and treatment
Earlier diagnosis on average, accelerating treatment and improving outcomes
of additional symptoms captured were relevant to the care plan
"Earlier understanding of patient concerns means better visits, faster diagnosis, and care that's actually centered on the person — not the paperwork."
LiteraSeed Clinical Team
$1,659
Avg. additional revenue
per maternal patient
$774
Avg. additional revenue
per primary care patient
Health Equity
Designed for every patient. Not just the easy ones.
Most healthcare technology is designed around the median patient: English-speaking, health-literate, digitally fluent. LiteraSeed was built for everyone else.
Linguistic Equity
Supports low-resource and underserved languages.
Picture-Based Interface
No reading required. Designed for low health literacy
Any Device
Works on any smartphone, tablet, or computer. No app download
Accessibility First
Screen-reader compatible, adjustable font sizes, high contrast mode
EHR Integration
Not another tool clinicians have to learn.
LiteraSeed surfaces patient insights directly in existing EHR workflows. Zero training required. Zero new logins. The structured summary appears where clinicians already work.
EHR System
Epic · Cerner · Athena
LiteraSeed
Communication layer
Structured Insight
Clinician summary card
Compatible with leading EHR platforms
Custom integrations available · API-first architecture · View full technical specs →
Typical go-live: 4–6 weeks
From signed agreement to live deployment. Our clinical implementation team handles configuration, testing, and clinician onboarding. Your IT team's involvement is minimal by design.
Structured, validated data with every field auditable and traceable to the source patient response.
Early Evidence
Trusted by clinicians and patients from the start.
Our pilot programs are generating real outcomes and real stories from patients and clinicians who experienced the difference.
$1,659
Avg. additional revenue per maternal patient (Valleywise pilot)
$887
in cost savings per high-frequency ED user
86
Net Promoter Score from clinicians and patients using LiteraSeed
LiteraSeed correctly reported that the patient had chest pain and was more accurate than the reason for visit, which incorrectly stated 'abdominal pain.'
Nurse Practitioner, Family Medicine
Patient diagnosed with chest pain
Patient selected diabetes in the LiteraSeed app because he 'thinks sugar is high,' however his A1C history is always normal, no diabetes.
Nurse Practitioner, Family Medicine
Prompted bloodwork resulting in a diabetes diagnosis
LiteraSeed alerted me to a recent COVID infection in a pregnant patient and facilitated dialogue about recovery.
Obstetrician-Gynecologist
Pregnant patient diagnosed with COVID
A 60+ y/o non-English speaking, refugee patient coming in for a results reading was discovered by LiteraSeed to have 3 symptoms, which could have been missed.
Nurse Practitioner, Family Medicine
Prompted a discussion for improving symptom management
Clinical Partners & Pilots
Your Clinical Partner
Empower the delivery of life-saving care.
- Expedite care delivery and ensure communication is not a barrier to life-saving healthcare.
- Improve provider efficiency by optimizing time spent with patients.
- Identify and bridge care gaps, unlocking safer, higher quality care for all patients.
- Boost patient service revenue and reduce long-term cost of care through timely treatment.
- Help patients obtain the right care with dynamic, medically-informed algorithms.
- Improve both provider and patient satisfaction.
- Advance health equity so every patient, regardless of language or literacy, receives the same high-quality care.
Workflow Efficiency
Expedite care delivery and ensure communication is not a barrier to life-saving healthcare.
Clinical Excellence
Identify and bridge care gaps with medically-informed, evidence-backed algorithms.
Fiscal Sustainability
Boost patient service revenue and reduce the long-term cost of care through timely treatment.
Human Experience
Improve both provider and patient satisfaction at every touchpoint.
Health Equity
Advance care access so every patient, regardless of language or literacy, receives the same high-quality care.
Workflow Efficiency
Expedite care delivery and ensure communication is not a barrier to life-saving healthcare.
Clinical Excellence
Identify and bridge care gaps with medically-informed, evidence-backed algorithms.
Fiscal Sustainability
Boost patient service revenue and reduce the long-term cost of care through timely treatment.
Human Experience
Improve both provider and patient satisfaction at every touchpoint.
Health Equity
Advance care access so every patient, regardless of language or literacy, receives the same high-quality care.
Common Questions
Frequently asked questions
Ready to transform patient communication?
Give every patient a voice.
Give every clinician clarity.
Join health systems and payer organizations using LiteraSeed to close the communication gap — one patient at a time.